CrossCheck Blog

Of all the different components in the payments ecosystem, only one commands absolute trust among its clients — the banking industry. This is one of the main reasons why merchant referral programs are excellent revenue sources for banks. After all, a bank is where you keep your money. No matter what form of payment you tender when you buy something, all payments begin and end in a demand deposit account. You know that whenever or wherever you access your bank — branch, ATM or online — it will be open and ready to serve you 7/24/365. You also trust that your statement will balance to the penny and be delivered on time. Aside from the banking industry, I don’t know of any other ecosystem that is 100 percent reliable.

The field of cosmetic dentistry works in the business of improving smiles — an important part of daily life that positively affects our health, confidence and the mood of others. The 35th Annual Scientific Session by the American Academy of Cosmetic Dentistry is the perfect place for cosmetic dentists to learn how to build a greater number of smiles among their patients. The event takes place at the San Diego Convention Center April 24 – 27 and is open to both aspiring and experienced cosmetic dentists hoping to expand their industry knowledge.

A recent survey of 1,000 U.S. adults by Capital One Auto Finance found that most consumers are not confident when it comes to understanding the process of buying a car at auto dealerships. Only 20 percent of consumers feel sure of themselves when buying a car. On top of that, 62 percent of those surveyed believe they did not get the best price on the last car they bought. Ironically, almost half of those surveyed said that getting the best deal was the single most important part of the car buying process. Fully 82 percent said that negotiating the price is still necessary. In perhaps the understatement of the year, Jeff Rabinowitz, managing VP of Capital One Auto Finance, said, “The current state of trust and transparency in car-buying needs to be addressed.”

“Diagnostic equipment does not tell you what’s wrong,” said Gary Uyematsu, the national technical training manager at BMW of North America while discussing the auto service technician shortage. “It’s just a tool, and a diagnostician needs to interpret the messages.” Similarly, most articles about the auto service technician shortage provide the tools for analysis, but few sources have interpreted the messaging. This analysis of the shortage connects the dots and finishes with a holistic solution.

CrossCheck presented its Company Update & 2018 Employee Recognition Award Ceremony on Feb. 27 at the headquarters in Petaluma with staff from the Irving, Texas Telesales office attending via conference video feed. The event looked back on the previous calendar year, addressed 2019 projections and growth, and recognized employees with awards and prizes for their achievements and efforts. The presentation was followed by separate group luncheons in Petaluma and Irving. Spirits were high as employees received an inspirational introduction by Executive Vice President and Chief Operating Office Chris Schumacher, who began with the company update.

CrossCheck has launched a quarterly sales contest to reward its best-performing salespeople. The inaugural competition began January 1 and ends March 31. Sales teams in CrossCheck’s Petaluma, Calif. and Irving, Texas offices are eligible. Next quarter's contest begins April 1. "The efforts of our sales people enhance our public image," said Senior Vice President of Sales Charles Dortch III, "and these sales contests encourage longevity and commitment from our highly valued employees." Salespeople placing first, second, and third in the category of highest new revenue generated during Q1 will earn prizes. This contest is part of a larger effort to recognize employees for their hard work in contributing to the ongoing success of the 35-year-old company.

A recent article in Gizmodo, “I Cut the 'Big Five' Tech Giants from My Life. It Was Hell,” provided some inspiration about the old versus the new way of doing things. Writer Kashmir Hill details her boycott of Amazon, Facebook, Google, Microsoft and Apple, and how it turned into a five-week odyssey “to answer the question of whether it’s possible to avoid tech giants.” Her experience was challenging to say the least. Hill not only stopped using their products, she also had a technologist design a special network tool that prevented her devices from communicating with the tech giants’ servers.

Leaving good impressions on clients is one of the most important priorities of any business. In addition, there is no better way to understand the value that companies offer than to hear it from the individuals who “buy the product.” CrossCheck recently visited President Kevin Massie of Napa Ford Lincoln who graciously allocated time to share his experience using CrossCheck services. In the below video, he talks about the reasoning behind how and why he chose CrossCheck to be his check guarantee provider for the last 12 years.