SMS Policy

SMS Policy

Last Updated: April 18, 2024

By providing your cell phone number, you have given CrossCheck, Inc. (“us, we, our”) consent to send you text messages in conjunction with the services you have requested. Your cellular provider’s message and data rates may apply to confirmation and all subsequent messages. According to FCC, CTIA, and TCPA regulations and guidelines you agree to the following:

  • Text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private. No confidential information should be sent via text message.
  • If there is any change to your mobile number, you will notify us.
  • Any revisions to our existing SMS Policy will be sent to you via text.
  • We may terminate our text message program at any time.

You agree and consent to be contacted by us, our agents, employees, attorneys, affiliates, subsequent creditors, and third-party collectors through the use of email, and/or telephone calls and/or SMS text messages to your cellular, home or work phone numbers, as well as any other phone number you have provided, including the use of automatic telephone dialing systems, auto dialers, or an artificial or prerecorded voice.

Opt-out or STOP

If you wish to stop receiving text messages from us, reply STOP to any text message sent. Your request will stop future text messages from us in connection with that transaction and become effective within two (2) business day of the request. If you initiate another transaction with the same phone number, you consent to receive text messages in connection with that transaction unless you exercise your opt-out rights with that transaction.

Help or Support

If at any time you need contact information or information on how to stop text messages, reply to any text message sent by replying HELP. Some of the text message we send may include links. To access these links, you will need the latest versions of either Mozilla Firefox, Microsoft Edge, Internet Explorer, Google Chrome or Safari.

If you have any questions about this policy, would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, you may contact us by email at, or by mail at CrossCheck, Inc., Attn: Consumer Inquiry Department, PO Box 6008, Petaluma, CA 94955-6008.