CrossCheck Blog

“Diagnostic equipment does not tell you what’s wrong,” said Gary Uyematsu, the national technical training manager at BMW of North America while discussing the auto service technician shortage. “It’s just a tool, and a diagnostician needs to interpret the messages.” Similarly, most articles about the auto service technician shortage provide the tools for analysis, but few sources have interpreted the messaging. This analysis of the shortage connects the dots and finishes with a holistic solution.

CrossCheck presented its Company Update & 2018 Employee Recognition Award Ceremony on Feb. 27 at the headquarters in Petaluma with staff from the Irving, Texas Telesales office attending via conference video feed. The event looked back on the previous calendar year, addressed 2019 projections and growth, and recognized employees with awards and prizes for their achievements and efforts. The presentation was followed by separate group luncheons in Petaluma and Irving. Spirits were high as employees received an inspirational introduction by Executive Vice President and Chief Operating Office Chris Schumacher, who began with the company update.

CrossCheck has launched a quarterly sales contest to reward its best-performing salespeople. The inaugural competition began January 1 and ends March 31. Sales teams in CrossCheck’s Petaluma, Calif. and Irving, Texas offices are eligible. Next quarter's contest begins April 1. "The efforts of our sales people enhance our public image," said Senior Vice President of Sales Charles Dortch III, "and these sales contests encourage longevity and commitment from our highly valued employees." Salespeople placing first, second, and third in the category of highest new revenue generated during Q1 will earn prizes. This contest is part of a larger effort to recognize employees for their hard work in contributing to the ongoing success of the 35-year-old company.

A recent article in Gizmodo, “I Cut the 'Big Five' Tech Giants from My Life. It Was Hell,” provided some inspiration about the old versus the new way of doing things. Writer Kashmir Hill details her boycott of Amazon, Facebook, Google, Microsoft and Apple, and how it turned into a five-week odyssey “to answer the question of whether it’s possible to avoid tech giants.” Her experience was challenging to say the least. Hill not only stopped using their products, she also had a technologist design a special network tool that prevented her devices from communicating with the tech giants’ servers.

Leaving good impressions on clients is one of the most important priorities of any business. In addition, there is no better way to understand the value that companies offer than to hear it from the individuals who “buy the product.” CrossCheck recently visited President Kevin Massie of Napa Ford Lincoln who graciously allocated time to share his experience using CrossCheck services. In the below video, he talks about the reasoning behind how and why he chose CrossCheck to be his check guarantee provider for the last 12 years.