CrossCheck Blog

Auto repair costs are climbing, putting both customers and dealerships in a tough spot. According to the U.S. Bureau of Labor Statistics’ Motor Vehicle Maintenance and Repair Consumer Price Index, repair costs increased 5.9% year over year in January—continuing a trend of steady increases.

In the world of B2B commerce, payments are the lifeline of strong partnerships. For businesses like auto parts suppliers, building materials suppliers, veterinary and medical equipment suppliers, office supply dealers, and more, accepting checks remains a cornerstone of business transactions. But with checks come inherent risks, like returned checks for insufficient funds or stop payments. CrossCheck, a leader in payment solutions, offers several tools to secure your transactions and streamline payment processes: Check Guarantee Check on Delivery (COD) Multiple Check

In the competitive world of auto sales, a perfect Customer Satisfaction Index (CSI) score is more than a badge of honor; it’s a crucial measure of success. CSI scores, derived from post-sale customer surveys, reflect the overall buying experience at a dealership. High scores signify excellent service, attracting new buyers and fostering customer loyalty, while low scores can harm both reputation and profitability. A 2024 J.D. Power Customer Service Index study on luxury and mass market brands outlines the most important areas of focus for dealers:

The Southeast Acquirers Association (SEAA) conference in New Orleans was a whirlwind of insights and discussions. A major talking point? Surcharging and the potential impact on both merchants and consumers. There are sure to be many more discussions during the Midwest Acquirers Association (MWAA) happening now in Chicago and CrossCheck’s own VP of Partner and ISO Relations Travis Powers will be on hand to answer questions and offer solutions to take to your merchant clients.

Merchants across many industries – auto dealers, building materials vendors, dentists, veterinarians, and many more – need efficient and secure payment processing solutions. While credit cards dominate, checks remain a popular payment method for many customers. But managing checks without a payment processing solution can be a hassle, leading to delays, errors, and potential fraud. This is where partnering with a check processing company like CrossCheck becomes a game-changer.

In the world of auto glass manufacturing, selling, and installation, convenience and efficiency are essential for both businesses and customers. Credit cards are quick and easy but usually carry a heavy surcharge. By comparison, CrossCheck has the services to streamline the process from manufacturing to wholesale, to merchant, to installation, at less cost and with less hassle.

Auto dealerships often find themselves grappling with the dilemma of ensuring a smooth payment process while maintaining customer satisfaction. Surcharging fees on credit card payments can quickly complicate that process. As dealerships strive to strike a balance between profitability and customer happiness, embracing checks emerges as a refreshing and profitable alternative. And with CrossCheck in your corner, the inherent risk in accepting checks can be completely nullified with guaranteed payment.

There are inherent risks associated with accepting a check for goods or services, which is where check guarantee services come in. However, not all check guarantee services are created equal when it comes to risk aversion and often will decline a check - particularly for large-ticket items - as the risk increases with the dollar volume.

Verify and guarantee a check instantly with CrossCheck! CrossCheck has developed a model for cost-effective and fast Check Verification and Check Guarantee that has attracted and made clients of the largest auto-dealer chain in the country, as well as some of the nation's largest veterinary chains, restaurant supply chains and natural gas delivery services. Our Check Verification and Check Guarantee services are an ideal option for all purveyors of goods and services, and especially for any business that operates on tight margins - which these days includes anything from auto dealers to grocery stores - where credit card fees will quickly turn cost prohibitive.

Much has been made of the inventory crunch in both the new- and used-car markets. The Covid effect has been especially difficult for the auto dealer industry as thousands of new cars are sitting idle, waiting for computer chips that continue to be in extremely low supply. Auto Repair shops are taking note as customers delay buying a new car and instead look to maintain older vehicles.