CrossCheck Blog

Auto repair shops often face a tough situation—customers need essential repairs right away, but paying the full amount upfront isn’t always possible. While credit cards and financing are options, they don’t work for everyone. Many customers prefer to pay by check, but that comes with risks like insufficient funds, stop payments, or closed accounts.

Auto repair costs are climbing, putting both customers and dealerships in a tough spot. According to the U.S. Bureau of Labor Statistics’ Motor Vehicle Maintenance and Repair Consumer Price Index, repair costs increased 5.9% year over year in January—continuing a trend of steady increases.

In the world of B2B commerce, payments are the lifeline of strong partnerships. For businesses like auto parts suppliers, building materials suppliers, veterinary and medical equipment suppliers, office supply dealers, and more, accepting checks remains a cornerstone of business transactions. But with checks come inherent risks, like returned checks for insufficient funds or stop payments. CrossCheck, a leader in payment solutions, offers several tools to secure your transactions and streamline payment processes: Check Guarantee Check on Delivery (COD) Multiple Check

In the competitive world of auto sales, a perfect Customer Satisfaction Index (CSI) score is more than a badge of honor; it’s a crucial measure of success. CSI scores, derived from post-sale customer surveys, reflect the overall buying experience at a dealership. High scores signify excellent service, attracting new buyers and fostering customer loyalty, while low scores can harm both reputation and profitability. A 2024 J.D. Power Customer Service Index study on luxury and mass market brands outlines the most important areas of focus for dealers:

The Southeast Acquirers Association (SEAA) conference in New Orleans was a whirlwind of insights and discussions. A major talking point? Surcharging and the potential impact on both merchants and consumers. There are sure to be many more discussions during the Midwest Acquirers Association (MWAA) happening now in Chicago and CrossCheck’s own VP of Partner and ISO Relations Travis Powers will be on hand to answer questions and offer solutions to take to your merchant clients.

Merchants across many industries – auto dealers, building materials vendors, dentists, veterinarians, and many more – need efficient and secure payment processing solutions. While credit cards dominate, checks remain a popular payment method for many customers. But managing checks without a payment processing solution can be a hassle, leading to delays, errors, and potential fraud. This is where partnering with a check processing company like CrossCheck becomes a game-changer.

Come visit CrossCheck at booth#: 3965W at this year's NADA show in Las Vegas, taking place from Feb. 1 to Feb 4! Our experienced sales executives will be on hand to make sure you can take advantage of our superb Payment Processing solutions and have everything you need to complete your next sale! Al Arco, Charles Dortch III, Danielle Baker, Todd Little and Travis Powers will be manning the booth to offer the best payment processing solutions for your business.

In the world of auto glass manufacturing, selling, and installation, convenience and efficiency are essential for both businesses and customers. Credit cards are quick and easy but usually carry a heavy surcharge. By comparison, CrossCheck has the services to streamline the process from manufacturing to wholesale, to merchant, to installation, at less cost and with less hassle.

Auto dealerships often find themselves grappling with the dilemma of ensuring a smooth payment process while maintaining customer satisfaction. Surcharging fees on credit card payments can quickly complicate that process. As dealerships strive to strike a balance between profitability and customer happiness, embracing checks emerges as a refreshing and profitable alternative. And with CrossCheck in your corner, the inherent risk in accepting checks can be completely nullified with guaranteed payment.

CrossCheck's ACH Pay-by-Link with Guarantee is the convenient payment solution for any business. Frictionless payments via email or text will also enable merchants to set up payments with tokenization, meaning customers only have to enter their information once. With credit card fees at high rates, checking accounts are still often the preferred method of payment, and our ACH Pay-by-Link is a superior, easy way to save customers from credit card interest rates, and save the merchant from high credit card fees. Once customers get the ACH Pay-by-Link as a text or email, they can enter their info on a phone or tablet and CrossCheck will handle the rest.