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Tom Lombardo

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Recent Posts

Gallup Discovers How to Double Your Return on Employees

Posted by Tom Lombardo on Thu, Oct 15, 2015 @ 08:33 AM

The Wall Street Journal, CFO Magazine, and the Chicago Tribune are all starting to wonder the same thing:

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Secrets Specialty Retail Can Learn from Teen Romance

Posted by Tom Lombardo on Wed, Oct 14, 2015 @ 02:23 PM

Specialty retail owners and managers who want an outstanding fall season might focus on this simple but ruthless truth: you're romantically involved with your customers, and getting a sale is like getting a date.

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Tags: Retail

How Auto Dealers and Service Pros Protect Customers from Hackers

Posted by Tom Lombardo on Tue, Oct 13, 2015 @ 08:01 AM

When Wired hacked a Jeep back in July it left no question that today's autos are vulnerable to malicious attacks:

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Tags: Auto Dealerships, Auto Repair

The Secret Way Auto Dealers Create Extraordinary Employees

Posted by Tom Lombardo on Mon, Oct 12, 2015 @ 07:00 AM

If you ask successful auto dealership owners and managers how they succeed, most will magnanimously say that their greatest asset is their employees.

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Tags: Auto Dealerships

Auto Aftermarket Business Owners Know More than They Realize

Posted by Tom Lombardo on Fri, Oct 09, 2015 @ 07:00 AM

Negotiations for the Trans-Pacific Partnership have concluded and the U.S., Japan, Australia, Vietnam and eight other Pacific Rim nations -- not including China -- have agreed to lower trade barriers.

President Obama has a long battle ahead to get Congress to ratify it, and that may not be easy, especially since both of the next election's extremes -- Donald Trump and Bernie Sanders -- think it's a horrible idea.

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Tags: Auto Aftermarket

How Successful Funeral Home Directors Use Halloween

Posted by Tom Lombardo on Thu, Oct 08, 2015 @ 07:00 AM

Sales coaches in every industry tell us the best way to start a relationship is with an exceptional experience. So successful funeral home directors try to find a way to make that happen long before their services are required.

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Tags: Funeral Homes

Secret Ways Home Furnishings Retailers Up-Sell for the Holidays

Posted by Tom Lombardo on Tue, Oct 06, 2015 @ 02:20 PM

What are you selling besides home furnishings? The answer could have a significant impact upon your holiday sales.

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Tags: Home Furnishings

New Study Maps Skyrocketing Demand for Green Building Materials

Posted by Tom Lombardo on Fri, Oct 02, 2015 @ 07:29 AM

Two of the charts in the latest Green Building Economic Impact study from the United States Green Building Council (USGBC) reveal dazzling discoveries and make incredible predictions.

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Tags: Building Materials

TSYS Payments Study Finds that Security Concerns Reign Supreme

Posted by Tom Lombardo on Thu, Oct 01, 2015 @ 08:39 AM

The international payments giant TSYS just published its most recent Consumer Payment Choice Study, and found that of all the features consumers want from their payment methods, their highest priority is security.

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Building Materials Industry Poised to Explode at the Super Bowl

Posted by Tom Lombardo on Tue, Sep 29, 2015 @ 10:17 AM

Let the uninformed call it "Fall." Building supply lot owners and managers know it's really "Football Season."

So it's worth considering how our next Super Bowl might change the game for the building materials industry.

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Tags: Building Materials