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Dentists & Patients Smile Over Medical Remote Deposit Capture

Posted by Genevieve LaBadie | Wed, Apr 16, 2014 @ 02:30 PM

Medical Remote Deposit CaptureCareful, smiles are contagious! And what comes with a smile? Happiness. Seeing those pearly whites through a genuine smile at the end of an appointment is a wonderful feeling. When you take care of your patients’ needs and concerns they notice your patience and personal investment. Who doesn’t like to feel cared about and appreciated? And the more faith your patients have in you, the more likely they will leave in high spirits and return without hesitation. That satisfied smile will spread to others, bringing in more enthusiastic clients and elevating profits.

Mystery Solved

The anticipation of having a shining smile can make anyone excited, but many people stay away from the dentist because of irrational fears. Fear of the unknown tends to be the biggest fear of all, so taking the time to teach your patients about procedures helps to ease that anxiety:

“According to a study by Dr. Michael Krochak, it’s estimated that 50% of Americans do not visit the dentist on a regular basis. Of those people an estimated 9-15% are avoiding dental care due to fear of the dentist, anxiety of the unknown and phobias that grow with time. These statistics may not seem like much, but it translates into 30-40 million people per year who do not see the dentist because of phobias,” states DentalHealthMed.com.

Patients who know what to expect will be more at ease and more willing to return. Listening to their concerns and reassuring them of your hygiene and safety precautions helps them trust you. Simply and clearly explaining the benefits and the anticipated outcome is sometimes all a patient needs to relax.  If they have more understanding and are excited about having straighter or brighter teeth, they’ll be much more willing to open their mouths and return for their next appointment.

(Women and) Children First

Often children are most scared about their visit and not as comical as Jake above. Why not try to make the experience more fun for them, and their often worrisome parents? Include interesting and accessible facts in the waiting room, such as how many packets of sugar are in one bottle of soda (thirty-nine). Offer them a chance to check out the instruments. Ask them to be your “helper” to inspire a connection, sense of self-importance, and camaraderie. Let them select a video to view during the appointment. Considerations like these can make the visit less stressful and makes them feel special. And who doesn’t want to see someone who makes them feel special?

From Check In to Check Out

The last thing your patients do is pay. It’s best to be upfront about what you charge, both before and at the time of the appointment, so they know what to expect. Give them an estimate, discuss their insurance coverage, and offer payment options to help them be less stressed.

Keep them smiling even when they’re paying by offering convenient payment options via our MED-RDC solution. MED-RDC offers check guarantee for personal payments and electronic conversion only for insurance payments. In addition, the RDC stands for Remote Deposit Capture, which saves time and money by allowing you to deposit checks remotely, cutting out trips to the bank. Lastly, MED-RDC includes a multiple check feature, which allows patients to write 3-4 checks to be deposited over 30 days, so there’s less risk for you and great ease of mind for them. Patients should also be less anxious about paying for their next visit, and more likely to come back. Check out more ways MED-RDC can help you by clicking the link below: 

Medical Remote Deposit Capture Insider's Guide

Topics: Dentists, Remote Deposit Capture (RDC)

Written by Genevieve LaBadie