CrossCheck Logo
+1 (707) 665-2100 | Contact Us | Blog | Careers
Merchant Log-in
CrossChecks Facebook Page CrossChecks Twitter Account CrossChecks YouTube Channel CrossChecks LinkedIn Page CrossChecks Blog
  • About CrossCheck
    • Why CrossCheck?
    • Why Check Conversion?
    • Frequently Asked Questions
    • News & Press Releases
    • Upcoming Events
    • Industry Affiliations
      • Auto Dealers
      • Automotive Repair
      • Building Materials
      • Home Furnishings
      • Payments Industry
      • Medical & Additional
    • Client Testimonials
      • Auto Dealers
      • Auto Repair
      • Home Furnishings
      • Customer Service
    • Blog & Content
  • Products & Services
    • Check Guarantee
    • Check Verification
    • Electronic Check Processing
    • Remote Deposit Capture Plus
      • Remote Deposit Capture Calculator
      • Medical RDC
    • C.A.R.S. Auto Program
    • Plus Sales
    • Premium Services
      • Multiple Check
      • Stop Payment
      • COD
    • CrossCheck Conversion Plus
    • Check Processing Plus Recovery
  • Industry Programs
    • Automotive Sales
    • Automotive Repair
    • Building Supply
    • Home Furnishings
    • Specialty Retail
    • Medical, Dental & Veterinarian
  • ISO / Agent Program
    • ISO Opportunities
    • Affiliate Program
    • CrossCheck ISO Archive
      • CrossCheck ISO Archive - Authorization Cards
      • CrossCheck ISO Archive - Equipment Cards
      • CrossCheck ISO Archive - Equipment Matrix
      • CrossCheck ISO Archive - Presentations
        • CrossCheck ISO Archive - CARS YouTube Demo
      • CrossCheck ISO Archive - Sales Manuals
      • CrossCheck ISO Archive - Sales Sheets
      • CrossCheck ISO Archive - Service Agreements
      • CrossCheck ISO Archive - Demos & Documentation
  • Careers
    • Current Openings
    • Company Culture
    • Benefits
  • Consumers - Check Writers - Privacy
    • Annual File Report / Check Declines
    • Check Forgery / Identity Theft
    • Privacy Policy
  • Blog & Content
    • Blog
    • Check Processing Guides
    • Check Processing Webinars
    • Check Processing White Papers
    • Payments Glossary
      • Payments Glossary I-O
      • Payments Glossary P-Z
  • Contact Us
    • Merchant Feedback
    • Consumer Feedback
    • Free Consultation

California Consumer Request Form

California residents have the right to request that CrossCheck, Inc. disclose certain information to you about the collection and use of your personal information over the past twelve (12) months. 

Under the California Consumer Privacy Act (CCPA), you have the right to request any or all of the following personal information:

  • The categories of personal information collected about you.
  • The categories of sources from which the personal information is collected.
  • The business or commercial purpose for collecting or selling the personal information.
  • The categories of third parties with whom CrossCheck shares personal information for a business purpose.
  • The specific pieces of personal information collected about you.

You also have the right to request that CrossCheck delete any of your personal information that we collected from you and retained, subject to certain exceptions. 

CrossCheck does not sell your personal information except in connection with an activity subject to the Fair Credit Reporting Act, which is exempt under the CCPA.

We will respond to a verifiable consumer request within forty-five (45) days of receiving it. If additional time is required, we will inform you of the reason and extension period (up to an additional 45 days), in writing.  If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  Any disclosures we provide will cover the twelve (12) month period preceding receipt of the verifiable request.  Our response will also explain the reason(s) we cannot comply with a request, if applicable. 

We will use the information you provide on this form only for the purpose of verifying your identity and the personal information you are requesting to know or delete, to respond to your request and to keep a record of your request and our response.

Please select a form below depending on your request type.

Request for Categories of Personal Information

If you are requesting to know any of the categories listed above or the business or commercial purpose for collecting the personal information.

Request for Specific Pieces or Deletion of Personal Information

If you are requesting to know the specific pieces of personal information collected about you.

Authorized Person Requesting on Behalf of a Consumer

If you are requesting access to or deletion of personal information on behalf of a consumer.

For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

For us to respond to your request, please submit a fully completed form with proof of identity through our website, electronically via email to privacy@cross-check.com, or by mail at:

CrossCheck, Inc.
Attn: Consumer Inquiry Department
PO Box 6008
Petaluma, CA 94955-6008

For more information on your rights, see our Privacy Policy and California Privacy Notice available at: https://www.cross-check.com/privacy-policy

  • About CrossCheck
  • |
  • Products & Services
  • |
  • Industry Programs
  • |
  • ISO/Resellers
  • |
  • Careers
  • |
  • Consumers/Check Writers/Privacy |
  • Contact Us
  • |
  • Terms of Use
  • |
  • Privacy Policy |
  • Site Map

© 2020 CrossCheck, Inc. All Rights Reserved.