Income instability is becoming a defining feature of the consumer economy. PYMNTS reports that 66 percent of U.S. consumers now live paycheck to paycheck, and a growing number do so because they have no other choice. The pattern is especially strong among people who rely on hourly wages, gig work or contract jobs. Six in ten Americans now earn most of their income outside a fixed salary, which means their take-home pay changes from week to week.
For merchants, this shift has a direct effect on payment reliability. PYMNTS found that more than seven in ten consumers who struggle to pay their bills rely on non-salaried income. Their earnings come in irregular intervals, which increases the likelihood of overdrafts, missed payments and unexpected shortfalls. The result is a payment landscape defined by volatility rather than predictability.
How CrossCheck Fits Into This New Reality
Merchants in industries such as automotive, furniture, medical, veterinary and home improvement already feel the effect of unstable income patterns. Customers may intend to pay, yet still fall short when hours are cut or gig work slows. This environment creates higher risk for returned checks and other payment failures.
CrossCheck protects merchants from losses that occur when a customer’s income does not match their payment timing. The need for this protection increases every time income stability decreases.
What CrossCheck provides:
Why Payment Protection Matters More Than Ever
PYMNTS shows that income instability is rising, not shrinking. More consumers are living paycheck to paycheck because they must, not because they overspend. Their income type predicts financial strain more than their spending habits. Merchants cannot change this trend, but they can protect themselves against the payment risk that comes with it.
CrossCheck helps businesses stay financially secure while continuing to serve customers whose income is unpredictable. In an economy shaped by volatility and shifting work patterns, payment protection is not optional. It is essential.