CrossCheck Job Openings

Balancing Work and Play

Partner Relations Support Representative

The primary function of the Partner Relations Support Rep is to encourage and assist with sales of CrossCheck check guarantee services with the end goal of increased sales from the ISO/Partner base.

Job Duties

  • Handle incoming interoffice and sales representative calls efficiently and professionally assisting with questions, requests for quotes and administrative requests
  • Collaborate with cross-functional teams including Account Implementation, Customer Service and Tech Support to ensure completion of duties
  • Perform outbound calls as directed to increase and incent ISO/Partner sales
  • Build and sustain solid relationships with ISO’s/Partners to assist in growth of CrossCheck
  • Process daily sales for partners and ISO’s and report same to VP
  • Process inbound and outbound correspondence via email and fax
  • Document all in Zoho and distribute as appropriate
  • Ability to establish and maintain positive working relationships with other employees
  • Ability to meet department attendance requirements
  • Ability to work effectively under departmental pressure/stress situations
  • Performs other similar or associated duties as necessary to accomplish job objectives in an effective manner as assigned by Management or as responsibilities necessitate

Education/Experience Required

  • High School Diploma

Skills & Abilities

  • Computer Skills
  • Ability to type 45 WPM
  • Excellent written and verbal communication skills
  • Attention to detail
  • General administrative experience helpful
  • Windows, Excel, Work and Outlook experience
  • Time management skills
  • Ability to multitask through stressful and high volume situations
  • Ability to work in a confidential information setting
  • Maintain confidentiality as outlined in the company’s Confidentiality Agreement
  • Work well independently and as part of a team
  • Convey professionalism in all day-to-day activities

CrossCheck offers team-oriented departments and a diverse group of friendly, motivated people. We enjoy a business-casual work place, contests, events and more! CrossCheck offers Medical, Dental, Vision, Life, AD&D, 401(k) with company match and Holiday/Sick/Vacation pay. EOE

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