CrossCheck Blog

Let a customer ride off into the sunset on one of your bikes without full payment? Sounds like anarchy! (OK, we couldn’t resist the SAMCRO reference.) But in reality, if you want to compete with other motorcycle retailers, you’ve got to offer payment options that potential customers are asking for. Among those options isn’t just the ability to pay by check, but to pay with multiple checks, spreading payment over a month’s time. Join us in rallying around this unique payment option.

Your pet patients’ people may have various monikers for their animals – best friend, one of the family, four-legged child, soul mate. In a single day at your practice, you and your techs may interact with “Doggie Dads,” “Cat Moms,” and many friends of the furry, feathered, and scaly creatures you’re treating. As we got ready to release our latest veterinary practice revenue-boosting service (see below), we talked to a few veterinarians about how they’re playing the name game.

The Microsoft Office Suite programs have developed over the years to be massive time savers. Are you putting your Suite to work in your own sweet spot? Merchants can save tons of time on finance transaction, but you’ve got to know some of the ins and outs. You may not have all of these programs, but many are available as standalone add-ons to what you do have. Disclaimer: These instructions are valid for Office 2007 and are not suggested for use with any earlier versions. You’ll see differences in later releases as well, but not as significant.

We could say it any number of ways: “Dredge up more money,” “Haul in more cash,” “Don’t lowboy your revenue,” “Mine your income stream,” “Articulate your best sales year yet.” Aside from the catchy clichés, we’re talking money, so you’re going to want to listen.

Has writing a check become so rote that you whiz through the process without actually thinking what you’re signing? You’re turning over hard-earned money, so take a moment to step into our laboratory, where we’re dissecting a paper check today. Scrub in, glove up, and learn about this payment option that’s still a top choice for many merchants today. So, let’s dig in. No anesthesia required.

February seems an odd choice for celebrating National Children’s Dental Health Month. You’d think maybe October, with all that Halloween candy, or even December, with candy canes, chocolate money, and more. Then again, February does come with those chalky conversation hearts, heart-shaped boxes of chocolates, and enough sugar for a toothache. We’ve noticed a few other reasons why February makes an interesting National Children’s Dental Health Month. Conspiracy? You decide!

It’s not a birthday invitation people are going to be rushing to RSVP to. But we’re taking a moment to celebrate the innovation of something essential to the dental industry – the dental drill. Patented in 1875, this small medical device has been crossing demographics to instill fear in just about everyone who has ever come in its path. The modern dental drill turns 138 years old on January 26, so read on for advice on how to celebrate, sugar-free of course.

You survived Black Friday without having to give away your entire product inventory, put up with grumblings about stores opening on Thanksgiving, and prepped your staff to be as on point as possible with the maddening crowds. You’ve taken every step possible to ensure your store is as profitable as possible – so why are you hemorrhaging money? If you think the average of 1.75-2.5% fees you’re paying for interchange are just that – chump change – think again. You may actually be paying the equivalent of your entire profit margin, and then you’re operating break-even or at a loss. Learn how these fees can actually kill your livelihood and soon you’ll (inter)change the way you feel about them.

So you just got in a stock of that eco-friendly motor oil or the all-weather floor mats – great. But aside from hoping people come in asking for it, how are you going to let customers know? Sure, your counter people can drop it into conversation, but there’s a quick and easy way to do some parts advertising, right within your shop’s walls. We’re going to show you a simple way to make an aftermarket poster template. You can even do it with software you’ve already got – nothing fancy required. The beauty of the template is that once you create it, you can use it again and again each time you’ve got something new to advertise.