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ISOs: Choosing a Check Services Provider

Posted by Brandon Weaver on Mon, Mar 17, 2014 @ 10:00 AM

Since an ISO’s goal is to maximize revenue, it’s in his or her best interest to have check services in his portfolio. But choosing the appropriate provider encompasses many factors: Company reputation, system reliability and compatibility, and ongoing support. Often times, a Retail Systems Support (RSS) department is an ISO’s point of contact at a check service provider. The RSS team works very closely with ISOs and merchants alike, recommending specific service types, setting up equipment in-store, and troubleshooting technical issues that may arise. To help prepare ISOs in learning what the relationship is like selling check services with a provider, a member of CrossCheck’s RSS department was interviewed. Read more about what assistance is available and why ISOs should be selling CrossCheck’s suite of products to their merchants:

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Tags: Retail, Customer Service, Partner Relations, Retail Systems Support, Brandon Weaver, Independent Sales Organization (ISO)

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