Sixty-three percent of US motorists don’t trust auto repair shops in general, but almost the same percentage have found one that they trust says AAA. The organization released its findings December 1, 2016 after analyzing the results of a recent survey that did not distinguish between “mechanical service and repair” and “collision repair.”AAA (American Automobile Association) urges all motorists to identify reputable facilities in advance of car trouble, and has established a protocol for businesses to become AAA Approved Auto Repair shops. Read More
Tags: Auto Repair
Helping service managers discover payment solutions for their auto dealerships is one of the most rewarding parts of my job. If I can address a dozen or so in one place, then I’ve increased the odds of finding personal satisfaction that many times. A recent meeting of the San Diego GM Retail Service Manager’s Club, a division of the New Car Dealers Association San Diego County, offered such an opportunity.
A longtime proponent of trade associations, I wrote an article called "Ten Reasons to Join an Association" in 2012, explaining the numerous benefits (see inset).Read More
According to a report by the Quality Parts Coalition (QPC), Americans are choosing aftermarket parts from independent manufacturers over OEM parts when given the chance. The report, “Competition Drives Real Consumer Savings in Collision Repair,” was released December 2015 using data from the Certified Automotive Parts Association.
The numbers are compelling: Americans saved $363 million using independent parts for the top 100 collision repair parts used by consumers between 2009 and 2014 while the name brand items were 27 percent more expensive on average.Read More
When Wired hacked a Jeep back in July it left no question that today's autos are vulnerable to malicious attacks:Read More
Now that humanity (as financed by the United States) has visited every major planet in the solar system, it turns out that the endeavor teaches us a great deal about the future of the auto repair business.Read More
Here’s a good reason to sit back and relax: Americans are still driving the oldest fleet of cars in history, with an average age of over a decade, so there’s plenty of good old-fashioned auto repair work to do.Read More
Editor’s Note: This post was originally published in March of 2014
and has been updated on July 7, 2015 to reflect new information.
Editor’s Note: This post was originally published in April of 2012
and has been updated on June 24, 2015 to reflect new information.
It’s true that over the past twenty years OEMs have increased the number of parts per car by more than half, topping out today at ten thousand and opening considerable opportunities for auto repair shop owners and managers.Read More
Changing seasons can create new opportunities to increase auto repair sales, and the fall-winter transition may create the most due to the onset of heavy rain and snow. Now that we’re one week into spring, though, auto repair shops still have reasons to expect weather-related repairs to flow in.